WordPress Maintenance by Experts

Maintaining WordPress is crucial not only for the up-to-date nature, stability, and security of your website, but also for your systems and data beyond the web server. For access to sensitive information can serve as a gateway, putting other areas of your enterprise at risk and significantly increasing potential harm – for employees, customers, and users alike. We take this matter very seriously, and for this reason, we've introduced our comprehensive maintenance package that covers all key areas. In conjunction with our WordPress Hosting package, we provide an added layer of security at the server level. and more benefits.

Our servers are powerful and optimized for WordPress projects. We not only deliver maximum Performance, but also more security. Through regular monitoring and a strong firewall at server level, we protect your website comprehensively and reliably in connection with maintenance. In addition to other advantages such as mirroring your project for secure implementation of updates, we also offer a 50% discount on hosting if you order it as a complete package with maintenance. 

Behind every WordPress extension, there's usually a different developer team. Depending on capacity, activity, and expertise, issues may arise, like incompatibilities between plugins or flawed versions being provided. If it's not about critical updates, we recommend waiting a few days. This allows the developers to receive feedback from users and, if necessary, offer an improved update version for download. Additionally, it's important to use extensions created by trustworthy and competent teams from the get-go. 

Critical updates are carried out promptly, even outside of update intervals, and are thoroughly checked by us. To ensure important updates aren't missed and vulnerabilities are quickly addressed, we've implemented an additional notification system. This system automatically scans each maintenance project on our servers for critical updates.

If problems arise from updates or developer teams, we'll take care of the issue or wait for a new and improved version of the extension. If problems stem from poor development, use of outdated plugins or other individual reasons, fixes won't be achieved through updates. In such cases, a detailed error analysis is needed, along with modifications or new development of functions.

Maintenance projects hosted on our servers are mirrored in a new environment, updated, and only integrated into the live environment after successful error checking. For externally hosted WordPress projects, mirroring is not simply possible because the individual server environment plays an important role for compatibility. For this reason, we perform updates during times with fewer visitors and promptly inspect the website for any issues. Depending on the problem and its severity, we either address it immediately or restore the previously created backup, waiting for an improved version of the extension. 

As a Full Service WordPress Agency, we're here to tackle all aspects related to the CMS. Along with support and maintenance, we also provide top-notch development work. Custom features, add-ons as well as corporate designs, Web Designs or UX designs. 

The backups are stored on additionally secured storage instances on German servers provided by Hetzner.